Contact Us
Send us a message
Before you message us
Order status — check your confirmation email for tracking or include your order number and we'll look it up.
Something arrived broken — send a photo with your order number and we'll sort a replacement.
Not sure what fits — tell us the piece and your joint size and we'll tell you what works.
Business Hours:
We're an online store, so there's no shopfront to visit — but there's always someone here. Orders placed before 12pm AEST on a business day are dispatched same day. Orders after that go out the next business day.
Messages and calls are answered Monday to Friday, 9am–4pm AEST. We aim to reply promptly.
How Do I Contact My Bong Shop?
My Bong Shop support offer a number of ways to get in touch. Contact us via phone or email:
Our Address
Suite 225, 11 Palmerston Lane, Manuka, ACT 2603, Australia
Phone Number
Telephone: 0485 883 477