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Contact Us

Send us a message


If you have received your order and believe that you have received the wrong item, or if an item has arrived broken or faulty, please contact support as soon as possible to advise us of the issue. We will contact you to rectify the issue. In the event that an item needs to be returned to us, we will send you a return authorisation detailing our return delivery address. Please ensure all returns include your order number, name and contact number. All returns must include original packaging.

For warranty and returns, please contact us for return authorisation instructions.

How Do I Contact My Bong Shop?

My BongShop support offer a number of ways to get in touch. Contact us via:

  • Our Address

    11 Palmerston Lane, Manuka, ACT 2603, Australia

  • Phone Number

    Telephone: 0485 883 477